Refund and Rescheduling Policy

Rescheduling / Missed Class

If you need to Reschedule or miss your class date, email us at jswitras@nowenvironmental.com, and we can reschedule you; your prepaid fees will carry over for 90 days. Please include which class date you would like to be rescheduled to. It is your responsibility to contact us for a reschedule; Now Environmental Services will not contact you after a missed class date.

*If you do not reschedule your class within that 90 days, all prepaid fees shall be forfeited.

Scheduling Mistake

If you signed up for the wrong class accidentally, we can assist you in making that correction before your intended class date. Just email us at jswitras@nowenvironmental.com; please include your order # and the class information to which you want to be switched. You will be expected to pay any increase to the amount of the class before the class’s start date. If the amount of the new class is less than the class you registered for, a refund of the difference will be deposited back to your payment method. Refunds can only be administered prior to the original registered class’s start date. Credit will be given towards another class if the mistake is identified during the course or after. The class credit will only be valid for 90 days.